Orders once placed by the customer cannot be cancelled by the customer under any circumstances. If you are not satisfied with your purchase, please contact us by phone. If the delivered part does not fit or function as expected, kindly contact SparesHub with your query. Deliveries take on an average 20 days to arrive, depending on the shipping method used. To increase shipping security, a delivery receipt may be asked from you by the delivery company. If the product has still not been delivered after 30 days of purchase date, the customer is entitled to a refund of the purchase in full. Business days are Monday through Friday, excluding holidays determined by common and other freight carriers. For each individual order, we select a shipping method that will provide both value and speedy delivery.